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THE NEW YEARS SALE! āœØ 24% OFF SITEWIDE USE CODE: FRESHSTART AT CHECKOUT
FREE SHIPPING! U.S. ORDERS Ā£30+ OUTSIDE U.S. Ā£100+
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THE NEW YEARS SALE! āœØ 24% OFF SITEWIDE USE CODE: FRESHSTART AT CHECKOUT
FREE SHIPPING! U.S. ORDERS $30+ OUTSIDE U.S. $100+

Help Center

Help Center

Can I cancel an order?

Pending Charge – Why was I charged twice?

When will I receive my refund?

When will my credit card be charged?

Are all subscription plans charged as recurring payments?

Can I skip a month?

How can I cancel my account?

How can I modify my billing information?

How much & how frequently will I be charged?

Is it free to join/cancel?

When will I be billed for my Club Casely?

Why was my subscription renewed?

Club Portal

Getting Started

Selecting your case design & add-ons

Club Shipping

Can I modify my club membership shipping address?

When will I receive my 2nd (and beyond) case?

When will my first Club case arrive?

Getting Started

Can I buy cases without subscribing?

Do I get to choose my club case?

Do I get to keep my club cases?

How do I purchase a subscription?

What can I expect in my club package?

What if I get a new iPhone model? Where can I make any changes?

What is the Casely Club?

Ah, I forgot to apply a promo/coupon code!

Can I use more than one code per order?

Casely VIP Rewards Program

Do you price match?

FINAL SALE

How can I redeem a gift card?

What does “Exchange Only” mean?

Where do I apply a promo code or gift card?

Why havenā€™t I received my referral reward?

Why is my coupon code not working?

Nominate a charity for #EveryCaseCounts

What is #EveryCaseCounts?

Who is CASELY?

Creating & Using Gift Receipts

Gift Boxes

Holiday Extended Return/Exchange Window

USPS Tracking Information

When should I order to make sure I get my items on time?

Why has only part of my order shipped?

Help! I received someone else’s order?

I’ve lost the top piece to my Power case! Can I order a replacement?

My Casely Power case isn’t working. What can I do?

My Phone Ring isn’t sticking

My Power 2.0 Case will not charge and no lights blink

My item(s) arrived damaged. What do I do?

Power 2.0 Wireless Charging Specs

The buttons are hard to press with my case on?

What should I do if I received the wrong item(s)?

Help! I’m having an issue placing my order!

Just placed my order, but I ordered the incorrect size or my shipping address is wrong. What can I do?

Pre-Orders

What is AfterPay?

What payment methods do you accept?

Why didn’t I receive an order confirmation?

CaselyPower Charging Cases

How much extra battery life will I get out of my CaselyPower Charging Case?

How to work my new Power 2.0 case

Power 2.0 – iPhone 13s

Power 2.0 IMPORTANT SAFETY INSTRUCTIONS

Power vs. Power 2.0, Protection & Specs

Will my Power 2.0 case work with my Apple CarPlay?

Will my headphones still work with my Power Charging Case?

Bold + MagSafe Collection

Bold Protection

Classic Protection

Do you have cases for Samsung devices?

Essential Collection

Glass Screen Protector Installation (iPhone 14 Only)

How do I remove my case?

MagWallet vs. MagWallet+

POWER POD IMPORTANT SAFETY INSTRUCTIONS

Power Pod FAQs

Power Pod User Manual

Power Pods | Video FAQs

What are the Phone Rings?

What do I use the Stick on Wallets for?

What is the Phone Loop?

What is the difference between our Bold & Classic Collection Cases?

Will CASELY cases protect my phone?

Original Product

100% Original product that covered warranty by the vendor.

30 Days Warranty

You have the right to return your orders within 30 days.

Global Shipping

Your orders are shipped seamlessly between countries

100% Secure

Your payments are secure with our private security network.

Here london based and family-owned, we create tech accessories built for your boldest behavior. With a case you can trust in hand, you can live in the moment and look good doing it.

Customer Service
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Info Contact

Email

Info@structora.co.uk

Address

8 North Road, West Drayton, England, UB7 9LD

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